11. w: did you use credit cards on your vacation last month in europe?

　　m: sure did. they certainly beat going around with a wallet full of big bills. but carrying lots of cash is still very common among some older people travelling abroad。

　　q: what does the man say about some elderly people?

　　12. w: rod must be in a bad mood today. what’s wrong with him?

　　m: he was passed over in the selection process for the dean of the administration’s office. he’d been hoping for the position for a long time。

　　q: what does the man mean?

　　13. m: what a great singer justin is! his concert is just awesome and you’ll never regret the money you paid for the ticket。

　　w: yeah, judging by the amount of applause, everyone was enjoying it。

　　q: what does the woman mean?

　　14. w: i received an email yesterday from henry. do you remember he was one of the chairpersons of our students’ union?

　　m: yes, but i haven’t heard from him for ages. actually, i have been out of touch with him since our first reunion after graduation。

　　q: what do we learn about the speakers?

　　15. m: driving at night always makes me tired. let’s stop the dinner。

　　w: fine, and let’s find a motel so that we can get an early start tomorrow。

　　q: what will the speakers probably do?

　　16. w: let’s look at the survey on consumer confidence we conducted last week. how reliable are these figures?

　　m: they have a 5% margin of error。

　　q: what are the speakers talking about?

　　17. w: look at this catalogue john. i think i want to get this red blouse。

　　m: eh, i think you already have one like this in blue. do you need every color in the rainbow?

　　q: what does the man mean?

　　18. w: this notice says that all the introductory marketing classes are closed。

　　m: that can’t be true. there are supposed to be 13 of them this semester。

　　q: what does the man mean?