1.事件:明天突然要去参加商务午餐。[br] 困难:虽想积极展开交谈,无奈没有聊天的话题。[br] 方法和对策:看当天的新闻,了解当地的生活情况。 [br] 实践范例: [br] is there anything new? [br] the new york times this morning says... [br] 2.事件:在会议中,必须发表有关新产品的介绍演讲。[br] 困难:虽然事先拟了草稿,但在会议进行中,没有把握能讲的和草稿一样流畅。[br] 方法和对策:把资料的要点前后连贯地写在纸上。每个项目要条理分明,这样别人才能听得懂。 [br] 实践范例: [br] let me begin with... [br] i have three major points to discuss with you. [br] are there any questions? [br] thank you very much (for your attention). [br] 3.事件:到机场去迎接客户。[br] 困难:由于是第一天见面,不知道开始要说什么话。[br] 方法和对策:深呼吸一下,然后以简单的寒暄和对方打招呼。记得要面带微笑。 [br] 实践范例: [br] hello, mr. c! [br] i suspect you're tired after a long flight. [br] did you have a comfortable flight?